Terms of Service

IGOTCHU provides document research, analysis, and general information only. Nothing on this website, in any email, in any analysis, or in any communication from IGOTCHU constitutes legal advice. IGOTCHU LLC is not a law firm. We do not employ attorneys to provide legal advice. No attorney-client relationship is formed by your use of this service, ever, under any circumstances.

The analyses, letters, scripts, checklists, and other materials we produce are for informational and general research purposes only. They are not a substitute for advice from a licensed attorney who knows your full situation, jurisdiction, and applicable law.

For any matter involving significant financial or legal consequences, including but not limited to litigation, regulatory proceedings, employment disputes, significant debt, or real property, you should consult a licensed attorney in your jurisdiction before taking action.

By using IGOTCHU, you acknowledge and agree that you understand this distinction and will not treat anything provided by IGOTCHU as legal advice.

IGOTCHU is a document research and analysis service. We use AI-assisted analysis to read documents you provide, identify relevant information, and help you understand your options in plain language. We are your research assistant, not your lawyer.

Our service includes: plain-language summaries of document terms, identification of potentially unfavorable clauses, comparison to general market standards, template letters and scripts for your review and use, and general information about relevant laws and agencies. All of this is provided as general information, not legal advice tailored to your specific legal situation.

IGOTCHU makes no representation, warranty, or guarantee that following any suggestion, using any template, sending any letter, or taking any action recommended in our analysis will produce a specific outcome. Results depend entirely on your individual circumstances, the other party's response, the specific facts of your situation, your jurisdiction, applicable law, and factors completely outside our control or knowledge.

The outcomes described in testimonials, examples, or case studies on our website are real but not typical. Your results may differ significantly. No outcome described on our website should be understood as a prediction or guarantee of what will happen in your situation.

To the fullest extent permitted by applicable law, IGOTCHU LLC's total aggregate liability for any and all claims arising from or related to your use of this service, whether based in contract, tort, negligence, or any other theory, is limited to the total amount you paid for the specific analysis or subscription that gives rise to the claim.

In no event shall IGOTCHU LLC, its officers, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, lost business, or reputational harm, even if IGOTCHU has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

Ownership: You retain full ownership of all documents you submit to IGOTCHU. We claim no rights to your documents.

Use: Submitted documents are used solely to complete your requested analysis. We do not use your documents to train AI models. We do not sell, share, license, or otherwise disclose your documents to third parties, except as required by law or court order.

Retention: Uploaded documents are deleted from our systems 30 days after delivery of your analysis. Analysis text may be retained longer for subscribers who use the dashboard history feature. You may request deletion of your data at any time by emailing privacy@igotchuapp.com.

Your responsibility: You represent and warrant that you have the legal right to submit any document you upload, that doing so does not violate any confidentiality agreement, court order, or applicable law, and that the document does not contain information that would violate the privacy or rights of a third party.

One-time analyses: Payment is charged at the time of purchase. You are entitled to a full refund within 24 hours of purchase if your analysis has not yet been started. After delivery, if you are unsatisfied and one free revision did not resolve your concern, you may request a 50% refund by contacting support@igotchuapp.com within 7 days of delivery.

Subscriptions: Monthly and annual subscriptions renew automatically. You may cancel at any time through your dashboard. Cancellation takes effect at the end of the current billing period. Subscription fees are non-refundable except where required by applicable law.

Pricing: We reserve the right to change our prices. Existing subscribers will be notified of price changes at least 30 days before they take effect.

Every analysis includes one free revision. If we missed something material or you have a substantive follow-up question about the analysis, reply to your delivery email within 14 days of delivery. We will address your concern at no additional charge.

A revision is defined as a substantive correction or addition to the analysis based on information already provided. A revision is not a new analysis of different documents or a new legal question unrelated to your original submission.

You agree to use IGOTCHU only for lawful purposes. You may not:

• Submit documents containing illegal content
• Use IGOTCHU to facilitate any unlawful activity
• Attempt to reverse-engineer, scrape, or systematically extract content from our service
• Resell or redistribute analyses without our written permission
• Submit false or misleading information to manipulate our analysis
• Use our service if you are a competing legal, AI, or document analysis service

We reserve the right to terminate your access for violation of these terms without refund.

Right to refuse service: We reserve the right to decline or refund any submission at our sole discretion, including submissions involving active criminal proceedings, matters we believe require an attorney rather than a research service, or content that violates these terms. If we decline a submission before starting the analysis, you receive a full refund.

The IGOTCHU name, logo, website design, and proprietary methodology are owned by IGOTCHU LLC and protected by applicable intellectual property law. You may use analyses we provide for your personal, non-commercial purposes. You may not reproduce, publish, or distribute our analyses for commercial purposes without our written permission.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY ANALYSIS WILL BE ACCURATE, COMPLETE, OR APPLICABLE TO YOUR SPECIFIC LEGAL SITUATION.

Informal resolution first: Before initiating any formal proceeding, you agree to contact us at support@igotchuapp.com and give us 30 days to attempt to resolve the dispute informally.

Binding arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of IGOTCHU shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall be conducted in English and governed by the laws of the State of Wyoming, without regard to conflict of law principles.

Class action waiver: You waive any right to participate in any class action lawsuit or class-wide arbitration against IGOTCHU. All claims must be brought on an individual basis only.

Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm. Small claims court proceedings are not subject to arbitration.

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law provisions. To the extent any matter is not subject to arbitration, you consent to the exclusive jurisdiction of courts located in Wyoming.

We may update these Terms from time to time. When we make material changes, we will update the date at the top of this page and notify active subscribers by email at least 14 days before the changes take effect. Your continued use of the service after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms of Service:

IGOTCHU LLC
Email: support@igotchuapp.com
Response time: within 2 business days